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IT Lead (1 Year Contract)

IT Lead (1 year Contract)

Job Responsibilities:-


  • IT support is provided at Head office and manufacturing location
  • Deliver exceptional business partnerships
  • Rapid response to incidents
  • Service request fulfillment
  • Funnel requested changes (enhancements, projects, fixes) to appropriate GIS team for prioritization/approval
  • Obtain approval for all IT related changes affecting the site
  • Coordinate agreed upon Global outage windows affecting the site
  • Primary point of contact for escalations on incidents, service requests, and support



  • Bachelor’s degree in Business, Computer Science
  • Minimum of eight (8) years of IT experience.
  • Management skills
  • Strong customer service orientation
  • SAP experience is preferable
  •  Information Technology Infrastructure Library (ITIL) Service Management experience
  • Good command of English

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